Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
beautifully cooked dining
old-fashioned location
dated facilities
7.4/10
Very good
Rooms
8.0
Location
8.0
Service
7.3
Dining
7.7
Guest reviews
7.4/10
based on 3 reviews
4/5
based on 753 reviews
7.8
7.8/10 based on 1036 reviews
#24 of 66 hotels in Bournemouth based on Tripadvisor
Marcus
United Kingdom,
February
2024
9.0/10
My stay at the hotel was fantastic! The rooms were a big bonus, spacious, and well-furnished with even a 'cooler' for drinks. The bathroom was gorgeous. The only downside was the limited space due to excessive furniture. The location was convenient, within easy walking distance to the beach.
Rooms
9.0
The rooms were spacious and well-furnished with a nice added touch of a 'cooler' for drinks. The bathroom felt like a luxury I wanted to take home.
Service
9.0
The service was excellent with attentive and lovely staff. The general manager even went above and beyond to assist us. Truly a friendly and helpful team.
Location
9.0
The hotel's location was great, close enough to the main town and beach access but far enough to enjoy peace away from noise. It was also handy for events at BIC and convenient for Bournemouth City Centre.
Dining
9.0
The dining experience was delightful! The food options were excellent, catering even to health needs. The gym and swimming pool, especially the Jacuzzi, were a highlight for relaxation.
Facilities
9.0
The facilities, including the gym, swimming pool, and Jacuzzi, were superb, offering a great way to unwind and enjoy the stay.
Kelly
United Kingdom,
October
2023
7.4/10
The hotel offers a comfortable stay and good value for money. The rooms are clean and cozy, although some areas need updating. The service is generally helpful, but there were instances of rudeness from some staff. The location is excellent for both leisure and quietness. The dining options vary and are reasonably priced, but extra charges for children's meals can come as a surprise.
Rooms
7.0
The rooms were a good size and very comfortable.
Service
6.0
The staff were generally helpful, but there were some instances of rudeness.
Location
9.0
The location is fantastic, close to the seaside and offering a peaceful stay.
Dining
7.0
The dining options were varied and reasonably priced, but extra charges for children's meals were unexpected.
Facilities
8.0
The facilities were good overall, offering a range of amenities.
Maurice
United Kingdom,
May
2023
6.4/10
The hotel offers warm and acceptable rooms at excellent value for money. The service is dedicated to making guests' stay special, although some aspects like shower pressure were not ideal. The location, while in need of repairs, is in a quiet residential area with caring staff. The dining experience, though beautifully cooked, had some issues like cold food. The facilities would benefit from a revamp.
Rooms
8.0
The rooms may need a little updating but are very warm and acceptable, providing excellent value for money.
Service
7.0
The staff really goes out of their way to make the stay special, though some areas like shower pressure were not ideal.
Location
6.0
The hotel, though in an old-fashioned state, is in a nice residential area that invites a relaxing stay.
Dining
7.0
The dining experience was first-class in terms of food quality but had some drawbacks like cold dishes.
Facilities
5.0
The facilities are in very poor shape and would greatly benefit from a revamp to enhance guest experience.